37C3: Tickets & Presale

37C3: Tickets & Presale

It’s finally time: After a lot of work, we’re ready to announce the presale for this year’s Chaos Communication Congress. Read on for all the information – ticket prices, sale dates, and more minutiae than anyone would like to read:

Ticket prices

Our ticket prices this year are

  • Standard Ticket: €175
  • Supporter Ticket: starting at €200
  • Business Ticket: starting at €550
  • Up-and-coming Ticket (U18): €45 (free for children under the age of 12)
  • Member Ticket (for members of CCC e.V.): €160

As always, we’re also additionally offering Friends Tickets: People who cannot afford the Standard Ticket can instead request a Friends Ticket at a reduced price (the exact price to be determined individually in a conversation with the ticket team).

We think it’s important to offer the Friends Ticket and the Up-and-coming Ticket. However, this will lower our average ticket price. For reference, we need to average a ticket price of €180 to meet our budget. That’s why we’d like to ask you to buy the Supporter Ticket, if you can, despite the price hike compared to 36C3. And if your employer is paying for the ticket, please buy a Business Ticket (only Business Ticket owners will receive their invoice prior to the event). It’s only thanks to Supporter and Business tickets that we can offer Friends tickets in the first place.

Just like in previous years, we’ll publish the average ticket price continuously in the ticket shop, starting after the first presale date.

Presale dates

The tickets will be available for sale at tickets.events.ccc.de on the following dates:

  • 2023-11-23 21:00 (CET): only with a voucher
  • 2023-11-26 14:00 (CET): only with a voucher
  • 2023-11-29 20:00 (CET)
  • 2023-12-02 15:00 (CET)

For the first two dates, you will need a voucher to buy tickets. Please refer to our blog post for information regarding the voucher system. Vouchers will be sent out throughout today.

Angel vouchers are valid until 2023-11-30 23:59 CET and can be redeemed outside the presale dates.

How To: Presale

The 37C3 presale can be pretty stressful, so here are is an overview of what to expect for those who have not experienced one yet (or can’t remember after such a long time). Everybody else can stop reading here – you’ve made it!

  1. First off: There’s typically a big rush, especially on the first presale dates. It’s important to be really on time – more to the second than to the minute.

  2. At first, you will see a captcha. The captcha usually requires a click on a picture, a selection option, a button, or some other simple action. (A misclick is not a problem, you can try again!)

  3. After the captcha, you will be placed in the queue. Your position in the queue will be displayed – the page occasionally reloads to update your position. It’s also fine to reload the page yourself; you won’t lose your spot.

  4. Now, you wait. The queue moves slowly – not so much to protect our servers, and more so that tickets that are only put into the shopping cart (but not bought) can become available again.

  5. Once through the queue, you will be redirected to the ticket shop. Here you have the following options:

    a) At one of the first two presale dates: Enter your voucher.
    b) Next (or immediately, at the other two presale dates), you can put up to two tickets into the shopping cart. This limitation ensures that no one just buys a huge amount of tickets and then runs away laughing.
    c) If you want to apply for a Friends Ticket, then instead click on the corresponding (big, colorful) button. You don’t need to enter your voucher code first. You then have 10 minutes to write a brief request (just a summary of your situation and how much you could pay for a ticket). The request doesn’t have to be long, but maybe it’s more relaxing if you have prepared this text in advance. After submitting, you are done: The Friends Team will contact you soon after.

  6. Everyone else can now proceed to the checkout. The shopping cart is valid for ten minutes, so don’t dawdle!

  7. Payment methods available are bank transfer and credit card payment (via Stripe). Credit cards are evil and cost us a lot of money, that’s why we ask that you consider covering the additional payment fees. The payment method can also be changed after completing your order. So if you’re experiencing problems with the credit card payment, you can also first choose payment by bank transfer to complete your order.

If you have any questions after reading this wall of text, please refer to our FAQ. If that doesn’t help, please contact us via email.