Tickets

Tickets will be available for online presale (no local sale) at tickets.events.ccc.de. If you have questions or need help regarding the ticket sale or check-in, please check the Ticket FAQ below – and if you can’t find an answer there, contact us via email.

Ticket FAQ

During the event

How can I download my ticket?: We’ll generate the ticket files shortly before the event. We’ll send you an email as soon as the tickets are available for download.
I don’t own a printer, how can I present my ticket?: You can present your ticket on a mobile device of your choice. If you do, please turn your display to full brightness in advance. You can also choose to download your ticket in Passbook format, which is supported by various smartphone platforms.
When can I arrive at the event?: The registration desk is planned to be open 8:00—0:30 on day 1 (27 December), 9:00—0:30 on days 2 and 3 (28/29 December), and 10:00—18:00 on day 4 (30 December). After you have received your wristband at the registration desk, you can enter the venue at any time.
I am an artist, a speaker or a member of the press. Do I go to the registration desk?: There will be separate registration for you – please look out for signs at the entrance!
I can’t stand in line for a long time. Can I get a fast lane ticket?: Our queue is usually moving pretty fast and you shouldn’t have to wait for long – but if the queue is not an option for you, please approach any of the volunteers managing the queue and we will find a solution for you.
The queue is too overwhelming (noise level, too many people, etc.).: Please approach any of the volunteers managing the queue and they will find a solution for you.
I cannot wear a wristband for medical reasons / because of my job.: Please let the volunteers at the registration know about this. We will still have to close the wristband, so make sure to bring something (like a lanyard) that we can attach it to.
I only need my ticket on two days, can I give it to a friend on the other two days?: No, once you’ve got your wristband, you can’t share it with others.
I didn’t pay my membership fees / I mistakenly bought a member ticket.: You’ll be able to upgrade your ticket to a standard ticket at the registration when redeeming the ticket. Please make sure to bring the difference in cash.
I mistakenly bought an Up-and-Coming ticket.: You’ll be able to upgrade your ticket to a standard ticket at the registration when redeeming the ticket. Please make sure to bring the difference in cash.
I need an assistant or an assistance dog.: Then bring them with you. Please provide an ID card for the disabled when bringing an assistant. If you don't have such an ID, reach out to 37c3-tickets@cccv.de.

Vouchers and presale phases

I was an angel at 36C3. How do I get my voucher?: If you were an angel at 36C3 with the required amount of hours worked, and allowed us to contact you via email, you will receive an email with your voucher code. If you did not allow us to contact you via email, you’ll have to contact us now.
I was an angel at 36C3 and I have the angel shirt to prove it. Why didn’t I get a voucher?: Angel shirts had a different cutoff than the 20 hours we’re using for the vouchers. If you’re sure you worked 20 hours or more, and you didn’t receive a voucher, please contact us.
I’m a member of CCC. How do I get my voucher?: During the first phase of presale, we give vouchers to active parts of our community – membership itself is not a qualifier. You can read more details in our blog post.
Our group got a voucher, but it was leaked!: You can contact us and we’ll invalidate the leaked voucher and issue a new one.
I have an angel voucher or a speaker voucher. How do I use it?: You can redeem your voucher at tickets.events.ccc.de – scroll to the bottom of the page and enter your voucher. Your voucher is valid until (and including) the day of the third presale date, and can be redeemed at any time – especially outside the presale dates (so you can avoid the queue). You can only redeem each voucher once.
I have a group voucher. How do I use it?: You can redeem your voucher at tickets.events.ccc.de during the first and second presale date. Please be on time – you’ll be asked to solve a captcha to enter the queue. Once you’re through the queue, you can enter your voucher code.
My group voucher doesn’t work!: Group vouchers are limited to a certain number of uses. We do this to make sure that no group can buy out all the tickets – voucher limits are based on the self-reported group size. The sum of all groups is larger than the amount of tickets in the group phase though, so if your group voucher doesn’t work, it’s because the limit of either the voucher or the presale date has been reached. You can try again during the public phase.
I’m a member of the press, a news agency, a documentary filmmaker, etc. Are there press tickets?: Please refer to c3press.de.

Ticket sales and payment

How do I buy a ticket?: You can buy a ticket at tickets.events.ccc.de during the presale dates (see above). You’ll be asked to solve a captcha to enter the queue. Once you’re through the queue, you can buy a ticket. Please note that experience shows that you’ll need to be on time (think seconds, not minutes) to be able to buy a ticket.
I can’t afford a ticket!: We’d love to see you anyways. During the presale dates, you can request a Friends Ticket instead of a full-price ticket. To do so, click the link at the bottom of the presale page (during the first two dates, you’ll be asked to provide a voucher). You’ll have ten minutes to write a short message telling us why you’re asking and how much you could pay for a ticket. We’ll get back to you within a few days.
I’m blind/I have problems with my visions and I can’t navigate your captcha.: Please contact us.
How many tickets can I buy?: You can buy up to two tickets per cart. We limit cart size to make sure that nobody can snap up all the tickets with a single voucher. Group vouchers do not guarantee a ticket – both the presale day and the group voucher itself are limited and will (very probably) sell out.
I need more than two tickets!: We limit orders/carts to two tickets, but you can place multiple orders. However, if you need additional Up-and-Coming tickets, please contact us (until 2023-12-05) and we’ll find a solution.
I want to bring my kids. Do they need a ticket as well?: Children under the age of 12 can enter the event for free, accompanied by a parent or guardian. For teenagers under the age of 18, we offer the Up-and-Coming tickets at a reduced price.
I’m a disabled person and need a companion. Do they need a ticket as well?: Only you will need a ticket. Your companion can enter the event for free. If you have different companions on different days, please make sure to mention this at the registration.
What’s the difference between the different kinds of Standard/Business tickets?: The difference is how much you’re supporting Congress. We need a higher average ticket price than our minimum price to make the event as awesome as possible. If you buy a ticket for more than the minimum price, you’re also making it possible for us to provide Friends tickets to people who couldn’t afford a ticket otherwise.
Can I work for my ticket? I’ll work XYZ hours!: That’s not how Chaos Communication Congress works: All work is done by participants who have bought a ticket themselves. However, if you can’t afford a ticket, you can request a Friends ticket at a reduced price.
Will there be day passes?: Nope.
Will you sell tickets on-site, once the event starts?: Nope.
How can I pay for my ticket?: We accept bank transfers to our German bank account and credit cards via Stripe.
How long do I have to pay for my ticket?: You have 7 days to pay for your ticket – you’ll find your payment deadline on your order page. Please keep in mind that a wire transfer might take a few days and is only transferred on workdays. If you can’t make the payment deadline, please contact us, or your order will expire.
I don’t need my ticket and I want to re-sell it to somebody else.: We do not support the re-selling of tickets this year, due to the high amount of inflated prices and straight-up fraud going on. If you still want to hand off your ticket, please sell it for no more than you paid for it. You can give your order link or the ticket files to the buyer, as tickets are not personalized.
Somebody wants to sell me their ticket. Is this legit?: Please make sure that you know and trust the seller, as they could just sell the ticket more than once. Please do not pay more than the initial ticket price.
I accidentally gave a wrong transfer reason for my payment. What should I do?: Please contact us and tell us your correct transfer reason and what you wrote accidentally instead, as well as the name of the account owner the money comes from. Please DO NOT send a second transfer.
How do I see if my payment has succeeded?: The payment status is shown on your order page. You will also receive an email when your order is marked as paid. Wire transfers can take a couple of days to come through; Credit card payments are processed almost instantly.
I need an invoice for my ticket. How do I get one?: If you ordered a business ticket, you can download your invoice in the ticket shop immediately. For all other tickets, you’ll receive your invoice at a later date close to the event. Please keep in mind that according to German law, invoices with a total below €250 are valid without a recipient address (“Kleinbetragsrechnung”), so invoices for orders below that limit will not contain an invoice address.
I want to change my invoice address.: If there is a mistake in your invoice address or you didn’t supply one already, please change your invoice address on the web interface, then contact us to reissue an updated invoice. Note, however, that we are not allowed to change the invoice address to an entirely different entity, i.e. a different company. Please keep in mind that according to German law, invoices with a total below €250 are valid without a recipient address (“Kleinbetragsrechnung”), so invoices for orders below that limit will not contain an invoice address.
I want to supply my VAT ID and get an invoice with 0% VAT for reverse charge.: Reverse charge is not applicable. The place of performance is Hamburg, Germany, thus we have to charge German VAT. You can retrieve your VAT via the VAT reimbursement process.
I need the address of the recipient to initiate an international wire transfer.: The address of the account owner is: Chaos Computer Club Veranstaltungsgesellschaft mbH (CCCV GmbH), Marienstraße 11, 10117 Berlin, Germany.
I need the address of your bank to initiate an international wire transfer.: The address of our bank is: Deutsche Postbank AG, Friedrich-Ebert-Allee 114-126, 53113 Bonn, Germany.
The BIC of your bank does not validate in my bank’s web interface.: The 8 letter BIC PBNKDEFF should be sufficient for payment. If your bank insists that it isn’t, you can use PBNKDEFF100 instead.

Presale Dates

The tickets will be available for sale on tickets.events.ccc.de on the following dates:

2023-11-23 21:00 (CET): only with a voucher
2023-11-26 14:00 (CET): only with a voucher
2023-11-29 20:00 (CET)
2023-12-02 15:00 (CET)

For the first two dates, you will need a voucher to buy tickets.

Angel vouchers will be valid through 2023-11-30 (23:59 CET) and can be redeemed outside the presale dates.

Ticket Prices

Standard Ticket: 175 €
Supporter Ticket: starting at 200 €
Business Ticket: starting at 550 €
Up-and-coming Ticket (U18): 45 € (free for children under the age of 12)
Member Ticket (for members of CCC e.V.): 160 €

As always, we’re also additionally offering Friends Tickets: People who cannot afford the Standard Ticket can instead request a Friends Ticket at a reduced price (the exact price to be determined individually in a conversation with the ticket team).

We think it’s important to offer the Friends Ticket and the Up-and-coming Ticket. However, this will lower our average ticket price. For reference, we need to average a ticket price of 180 € to meet our budget. That’s why we’d like to ask you to buy the Supporter Ticket, if you can, despite the price hike compared to 36C3. And if your employer is paying for the ticket, please buy a Business Ticket (only Business Ticket owners will receive their invoice prior to the event). It’s only thanks to Supporter tickets and Business tickets that we can offer Friends tickets in the first place.

Presale Phases

The presale will have two phases. If you would like to learn more about why we run our presale this way, head over to our blog post.

Community Phase

For the first two presale dates, tickets will be available for sale for community members with a voucher code. Vouchers will be given to

Angels (volunteers) who worked 20 hours or more during 36C3. Angels will receive two vouchers per person. Those vouchers guarantee one ticket per voucher for the full duration of the Community phase.
Speakers at 36C3. Speakers will also receive two vouchers per person. These vouchers guarantee one ticket per voucher for the full duration of the Community phase.
Groups that are part of the Chaos community (registration deadline 2023-10-25). Groups will receive one voucher that can be redeemed multiple times (up to an upper limit depending on the group). These vouchers do not guarantee any tickets. Instead, they give access to the two presale dates that take place during the Community phase.

Public Phase

In the public presale phase, there will be another two presale dates.

Those dates will be open to everybody and do not require a voucher code. The dates will be announced at events.ccc.de.

Please note that experience shows that you will need to be very punctual (think seconds, not minutes) to buy a ticket during the open phase.