Volunteers

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Like each chaotic event the Camp will not be possible without the help of many volunteers. YOU can be one of them and really be a part of the event!

Volunteering is actually a lot of fun!

As a volunteer, you will be doing important stuff, meet many interesting people and generally have a great time. Furthermore, we will provide a volunteers-only area with a small Hackcenter and some kind of never-ending breakfast.

If you have any questions after reading this page, you can ask at engel at lists.ccc.de or add your question below.

How do I become a Volunteer?

  • Read this page carefully.
  • If you never volunteered at the C3 or Camp before, please go to the angel area Heaven and get an introduction at the shift coordinator desk.
  • In order to sign up for shifts, you need to register an account at engelsystem.de/cccamp15
  • If you want to sign up for special shifts like Audio-/Video-Angel, Herald-Angel or others, please check for requirements below.
  • Please bring a DECT or spare GSM phone as this is vital for communicating during your shifts.
  • Participate in the angel meetings.

What would be my job as an angel?

Angels are the heart and soul of every chaos event. Since there is a lot of work to do 24/5 we need help day and night on various tasks ranging from audio angels over entrance angels to wellness angels. Please check the list below. Pro tip: Night shifts are not as hectic as day shifts and often come along with some sort of network access.

What kind of volunteers are needed?

Lecture oriented

Audio/Camera/Video-Mixer-Angel

All events will be archived and streamed. We need people who ensure our video cameras (camera angels) and microphones (audio angels) are up and running. The video angel job was split into camera work and switching between the different sources (video mixer angel). There also is the VOC (Video Operation Team) that takes cares of providing the video streaming infrastructure and publishing the recordings. There is an technical lecture room coordinator from the VOC in each room during the start and end of each lecture who takes care of connecting the speakers laptop.

All audio- and camera-angels are required to participate in an introduction lecture given on various dates during the conference. Specific dates are to be announced. You can not sign up until you have participated in the introduction lecture.

Please check the audio and video angels page for more information.

Herald

We need Heralds with strong English skills who feel comfortable while speaking in front of the crowd at the beginning of each talk. Heralds are primarily responsible for each lecture hall from the beginning to the end of a talk. Heralds ensure that the speakers are on time, ready to go and properly introduced to the crowd. During the talk, they fix any problem that may arise. Finally, they make sure the speaker wraps up before the session is over to keep the camp moving along.

Please check the Heralds page for more in-depth information.

Signal-Angel

Signal Angels care for all those listening to talks via the Streams from home. They watch Twitter, IRC and other communication channels and provide feedback/questions to the speakers in the Q/A session after the talk. Signal angels need to bring their own laptop in order to do their job. Since most of the talks are held in English, decent skills here are required.

See Signal Angels.


Security

The Security Team takes care about physical security such as the entrance controls and security related tasks such as theft or deescalaction of conflicts.

The Chaos Computer Club is, by its chapter and by common consent, a galactic organization of all life forms, regardless of their age, gender or upbringing.

We are dedicated to providing a safe and comfortable experience for everybody attending our events, regardless of age, gender, sexual orientation, race, physical appearance or disability. We do not tolerate harassment of participants of the Camp in any form. As stated previously, we also don't tolerate life forms who refuse to share this openness towards others.

The Camp has always been a place where people can enjoy technology and culture, no matter what their background is. To keep it that way: If someone is misbehaving and you want support, let the Camp Volunteers (Engel resp. angels) know, they will be glad to help. Have the courage to ask us!


Contact Information Phone number for Camp security during the event please call camp local DECT 110 or camp local GSM 110.

Cash-Desk

Cash desk angels handle the selling of tickets and the validating presale-tickets. They have to participate in an introduction lecture prior to their first shift at the cash desk. Dates for the lectures will be announced prior to conference start.

Bars

People at the camp need their mate — lots of it. The bars ensure the constant stream of caffeine. There they are sold by Bar-Angels who also handle the stocking of the fridges at the bar. Once the bottles are empty they are placed at one of the bottle-drop-points. Bottle-Angels collect all the empty bottles and get them back to the storage. Collecting bottles is a very fun job, because you get the see the whole location. Also, people are always nice to you, since it's immediately visible how your are helpful to them in person.

See BOC.

CERT

The angels of the CERT (Chaos Emergency Response Team) are the first responders and provide first aid in case of a medical emergency. We are looking after the fire protection in this location also, You will need medical skills for some of the jobs, so paramedics, nurses and doctors are very much welcome here.


Take a look at the CERT page for more information.

Heaven

Shift-Coordinator

Angel coordinators are the contact person for specific tasks/jobs. They should be contacted, if you have questions about the specific task and they can give you access for restricted shifts, after your introduction/briefing for the restricted angeltask.

The list of the coodinators will be extended.

Food

Chaos angels and the crew are self-catered. So we need some angels that take care of that.

For info ask around in the Heaven. There are night and day shifts.

NOC-Helpdesk

Netangels help the NOC to build the network and to provide support and service to the participants. They should have a basic knowledge of computer networks, but don't need to be network wizards. They don't have to setup switches and so on, so you don't need to have a working knowledge of how to do it.

For further information please talk to the NOC Helpdesk.


Infodesk

The Infodesk helps all people with questions about the camp, what is where, and so on. (For network questions see the NOC-Helpdesk). Located centrally in the Hackcenter, we will be easy to find and questioned.

See Infodesk

Build up / Tear down

The Camp is a big CCC Event. There is loads of stuff which needs to be (a) put in place beforehand and (b) removed when we pack everything up again. This is a very important job. You should be in good health, and hard work shouldn't bother you. People who are technically talented (e.g. handling powertools and so on) are very welcome here. But since there are many many different tasks to do here, almost everybody can help!

Translation

Not everybody at the camp understands both english and German. We want to make as many talks accessible by translating them! Yes, that means sitting in the interpretation booth next to the stage and providing live translations of the talks. So, if you speak good english and German and want to help, please visit the Translations page for further information or register as a translation angel in the Engelsystem.


Questions and answers

Do I get a reduced entrance fee as an angel?

Volunteers won't get any reduced prices. Everyone of us is paying the full price! But since we value your support a lot, we will hand out special limited edition t-shirts for all angels who have done enough shifts at the end of the camp. Additionally you get exclusive access to the Heaven which includes free (basic) food, coffee and water.

When and where are the angel meetings?

Angel meetings will be held in the Heaven daily. Exact times will be announced here in the near future.

What the hell is Heaven?

The Heaven is a place for angels to take a break between their shifts and socialize. As a thank you for hard working angels there will be coffee, tea, and sometimes food. The Heaven will be located at first floor. If angels are needed at short notice free angels at the Heaven will be asked to support.

What is the Shift System?

The Angel System will be used to centrally coordinate shifts and Chaos Angels. If you want to register as an angel, you need to create an account for yourself. You can find the Shift System at https://engelsystem.de/cccamp15/.

To find available shifts, click "available shifts" on the left hand side, then select the area in which you would like to help out, and then use the date links above the shift table to jump to the individual days. Note the "available shifts" page also contains a "show everything at once" link which shows all areas for a given day. Under "my shifts" you can also cancel your shifts up to 3 hours before they start.

Please choose your shift there and show up around 10 minutes before your shifts start, especially for audio and video angels.

What and who is an Arch Angel?

Arch Angels are people, who have been working at the congress and other big ccc events for many many years. They know the staff, they know who is responsible for what, who can help in case of a specific problem, they know the venue, and mostly they are cool and relaxed. So, they take care of a volunteer/ chaos angel in the case of a problem. They should be contacted, if something went wrong and there is no contact person for the job, the angel is doing at that moment or the contact person is not reachable and last the coordinator is not reachable. Also, the arch angels should be contacted for problems, that are not related to specific angel tasks.

Contact them personally in the Heaven, via DECT or via mail to erzengel at lists.ccc.de

The team of arch angels this year:

...
....
.....
...
...

Is there anything I have to bring?

  • Please bring a DECT phone or a (spare) GSM Phone and register it at eventphone
  • Something to put your coffee, tea or cereals in (if we would buy cups every day it would go off the Engel budget)
  • Knife, spoon and fork or spork (although there should be plastic variants readily available)
  • Equipment for your tasks if pointed out above.

How long do I have to work as an angel?

This question isn't easy to answer because it depends on the chosen job and the availability of other angels.

Working hours also vary with individual motivation. As a rule of thumb, four hours a day may be considered normal. But even doing one or two hours would help the congress.

I'm only XX years old. Can I help?

When you are old enough to attend the camp then you are old enough to help.

Badge - Where do I get my Angel badge?

As soon as you have registered with the Angel System, you may obtain your badge at the Heaven.
From experience, badges won't be available until late evening of Day 0, so don't be there too early.
If in doubt, just call INFO.

Also, you may want to bring your own lanyard, as those tend to be out of stock fast.


When can I come?

Date Description
5.8 Buildup: Only for angels who help with buildup and registered at the orga- or angelsystem with their dates
8.8 People can start to buildup their villages, no power or net yet
11.8 Power is probably(!) available from now
12.8 Last day for vehicles who are part of a village(!) to enter the camp-site
13.8 Offical start of the CCCamp15 \o/
17.8 Last day of the CCCamp15, start of disassembly in the evening (leaving with a vehicle which is part of a village might not be possible yet)
20.8 Last day of disassembly, all must be finished no later than this day. If you stay 19th/20th, you are expected to help out!


More Questions?

If you have any question that is not answered here, please add it in the list here.

You can also get in contact with us directly: