Static:Tickets/FAQ

FAQ: Frequently Asked Questions on Tickets, Pricing and Ticket Sale

Before Camp

How can I get a ticket?

As the years before we have an on-line ticket sale again. Go there, get an account and order your tickets. There will be no sale at the door this year.

How can I pay the tickets?

You can pay your ticket via regular wire transfer to our German bank account or via credit card.

How do I see if my payment was received?

The payment status is currently updated manually for wire transfers. This may take a few days. Thanks for your patience. When your payment status is updated, you will receive an e-mail (if you supplied us with your e-mail address). Credit card payments are processed almost instantly.

When can I download the tickets?

We'll generate the PDF files shortly before the event. Until then, you can see the status of your order in the web interface, but not download and print your tickets.

I already confirmed my order, but now I want more tickets or t-shirts

Please generate a second account for your additional items. If you haven't paid your order yet and are unable to create a second account, please contact us.

I don't own a printer, how can I present my ticket?

You can just present your ticket on a mobile device of your choice. If you do, please open the PDF file zoomed in to the barcode and turn your display to full brightness in advance. You can also choose to download your ticket in Passbook format, which is supported by various smartphone platforms.

I need the address of the recipient to initiate an international wire transfer.

The address of the account holder is as follows:

Chaos Computer Club Veranstaltungsgesellschaft mbH (CCCV GmbH)

Marienstr. 11

10117 Berlin

Germany

I need the address of your bank to initiate an international wire transfer.

The address of our bank (for international wire transfers) is as follows:

Deutsche Postbank AG

Eckenheimer Landstr. 242

60320 Frankfurt/Main

Germany

The BIC of your bank does not validate in my bank's web interface.

According to our bank, the 8 letter BIC PBNKDEFF should be sufficient for payment. If your bank insists that it isn't, you can use PBNKDEFF100 instead.

General

I need a receipt for my ticket. How do I get one?

An invoice containing your name and address is included with the ticket. You'll be able to download your invoice immediately after placing your order. If you need something in addition, or you are unable to download your invoice, please contact us.

I'm a hipster, consultant, VIP or something like that. Can I attend for free?

No. Social-media experts should remember that we are, in fact, a hacker club.

I'm a member of the press, a news agency, a documentary filmer or something like that. Are there press tickets?

Please write to presse(at)ccc.de.

I would like to buy a business ticket to receive champagne and sandwiches, what do I have to do?

Convince your employer to buy a business ticket, and magical things will happen.

I'm a disabled person with a person accompanying me

A single person officially accompanying a disabled person gets in for free. Only you will have to buy a ticket.

Further Questions?

If you have further questions concerning the ticket sale please read this page again. If your questions is still not answered, contact the ticket team. Please edit the Static:Tickets/FAQ accordingly if your question might be relevant for many of us. Thanks!