NOC-Helpdesk
From 22C3
Number: 1212 Helpdesk Hackcenter
Number: 1312 Helpdesk C Level
Here they are, your Alphageeks: The Noc-Helpdesk-Crew.
In case of any network-emergency, network-outage or question, contact them! They do have the tools and knowledge to help you with everything network-related, and they act as the one and only proxy to the NOC, so they are the first which know what is going on if there is any trouble.
The NOC Helpdesk can be found in C02 right next to the POC, or downstairs in the Hackcenter.