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Facilities

WIP

This page is work in progress! Some info is not yet available, we recommend checking the page regularly.

Security

Our security team offers help with all kinds of conflict and care for your security – tightly collaborating with CERT and the Awareness team.

About the CrewCrew:

The CrewCrew, a non-binary and female* group, will take care of you on site. Just like you, we are trying to create a good and discrimination-free atmosphere, keeping our eyes and ears open.

We work closely together with the CCC’s awareness structures. Just like our colleagues, we stand up against sexist, racist, homo/transphobic, antisemitic behavior and any other kind of discrimination. We wish for all of us to interact and collaborate in solidarity.

So in case you encounter or witness any conflict or issue, please talk to us: We’re very much looking forward to supporting you – that’s why we’re here, so please don’t hesitate!

CERT

  • DECT: 112
  • CERT: Upper floor of Eingang Ost
  • Mastodon: @c3cert@chaos.social (Please do not use for emergencies)

The CERT (Chaos Emergency Response Team) is a team of professionally trained doctors, nurses, paramedics and diversely trained medics, firefighters and specialists in crisis intervention.

They take care of all emergencies and problems that require medical attention. Whatever sickness or injury you might show up with, the CERT is your place to go. This team also makes sure that fire safety regulations are adhered to and emergency routes are unblocked.

CERT can safely store medication in need of refrigeration (please bring a container with your nick). If you have special medical needs, you know when to give a heads up to leitung@cert.ccc.de

Awareness

The Awareness team provides a point of contact for people to process experiences, discrimination, transgressions or emotional stress and supports these people in handling the situation.

We are there to help you in particular if: * you have been harassed, * your personal boundaries have been disregarded, * you have experienced discrimination, * you have witnessed (personal or structural) discrimination, * you feel uncomfortable and need someone to talk to.

On site you can reach us quickly via DECT/ phone call. You an also ask for help at the infodesk, they can call us for you. You can also ask anyone else to call us. If you’re unsure if we’re the right support team for you: contact us anyway. Together we will figure out how you can receive the support you need. Outside of events, you can reach us by email.

We also have our own awareness information desk where you can talk to our team and find interesting awareness-related information. If you require support, please call 113 instead or ask our team members to call the shift for you.

QuietQube & c3auti

[TODO: add url to Engelsystem room or other placement info]

c3auti organises mutual support, quiet socialising and communication aids. We focus on autistic community members, but are open to all creatures. Reach out if need or want to give support. Detailed info on QuietQube and Conduct can be found here.

All creatures that love quiet socialising are welcome at our QuietQube. Our Helpdesk will aid you by providing info, communication aids and social support.

Silent Room

A Silent Room is available for all in need of it, but hidden for operational reasons. Ask Infodesk or QuietQube Helpdesk for directions and find info on the Silent Room here.

Infodesk

The Infodesk angels answer questions about Congress and related topics (e.g. for directions, the schedule, and whatever else might come up while attending the event). The Infodesk Mastodon account will provide important announcements that arise before and during the event.

How to find and contact us

We will be available for your questions throughout 40C3, and on a best-effort basis in the time leading up to the congress.

Lost and Found

The Lost and Found is located at the Cloakroom.

During the event

During the event, you can drop off orphaned items at the lost+found booth. If you are missing something, please provide a detailed description and your DECT number via mail (monitor your inbox, please!) or visit the lost+found booth. You can also contact us via DECT 1033.

After the event

If you are missing something, please provide a detailed description of your lost item via mail.

Heaven

Heaven is located at the upper floor of hall B1, right next to the Skywalk.

Events of this size are only possible with your help, so please participate!

Heaven is the “labour exchange” of the Chaos events. We try to connect life forms who want to help out (”angels”) with the work that is brought to us by other teams. At the same time, we do the best we can to make sure our angels have fun doing what they do and are doing well. We are always available for our angels as contact persons and help them with questions, just as we try to find good and pragmatic solutions for the teams regarding the work that arises.

Cloakroom

The cloakroom can store your jackets and/or luggage during Congress for a small fee. The cloakroom is operated 24/7 during Congress, opening at 14:00 on Dec 26th and closing at around 02:00 on Dec 31st.

Attention

Payment is in cash only. Don’t lose your receipt, we can’t hand out items without it! We cannot assume liability for your stuff deposited in the cloakroom!

Bars

Attention

Payment is in cash only. Bring enough cash!

See Bars

Späti

Attention

Payment is in cash only. Local ATMs will probably be overwhelmed. Bring enough cash!

A punk Späti selling snacks, toothbrushes, tobacco, sun screen and everything else you might need.

Network

As usual, there will be wired and wireless connectivity available. See Network for more information. At the event, feel free to come to the NOC helpdesk or call 1212 for assistance.

Wired

see Network#wired.

WiFi

The following wireless networks are provided:

  • 40C3 (Username: 40C3 / Password: 40C3) ✅ NOC recommended ✅
  • 40C3-open (OWE, may be insecure)

For more information on configuring your WiFi device securely, see Network#wireless.

Colocation

see YoloColo.

DECT and SIP

As it has been customary for CCC events for ages, the POC (Phone Operation Center) powered by Eventphone is again operating a site-wide DECT and SIP network.

How to register and activate a device

  • create an account (or log in using an existing account) on GURU
  • register an extension number for your phone(s) in the GURU web interface
  • bring your DECT phone (only EU band phones for the DECT band work; US-DECT operates on 2.4 GHz and is not compatible) or SIP client
  • once on site, you can connect your device to our network and activate your extension by calling your activation token — here’s a more detailed how-to

Device/Client compatibility

A full list of working DECT phones can be found here. If you are not sure what SIP client you want to use, we have a list of known working clients.

Help and further information

If you have any issue connecting your device, or are interested in how our system works, you can find more detail as well as our contact information on our eventphone support page, you are also welcome to visit us at the POC helpdesk during the event.

Mobile Network (GSM / 4G / 5G)

The c3gsm team have obtained spectrum licenses in the 850 MHz, 1800 MHz, 1900 MHz, 2300 MHz and 3700 MHz bands. Our network will use the following frequencies:

  • GSM: 850 MHz and 1800 MHz FDD (all phones should support this)
  • 4G: 1900 MHz (Band 2/25 FDD), 2300 MHz (Band 40 TDD) (Most phones should support this)
  • 5G: 3700 MHz (Band N78 TDD) (5G capable phones should support this)

How to get a number

The GSM/LTE network is inter-connected with the POC network. Please get your extension via GURU.

How to get a SIM card

In order to use the private on-site cellular networks, you will need a CCC Event SIM card.

You can either

  • re-use any (e)SIM card from previous CCC events (Congress, Camp)
  • obtain a new (e)SIM card at the event

Membership Desk

The membership desk will be located near the Infodesk. Please ask at the Infodesk for membership services. Services provided are all around the membership in the CCC. You can:

  • check your membership status
  • pay your membership fee
  • change your data like address, email or pgp-key
  • apply for membership

Please keep in mind:

  • If you apply for membership you have to fill in a form to apply for membership. Don’t bring your own application form, as you have to fill in your data at the membershipdesk terminal.
  • You have to pay the membership fee for the first year, which is 72 Euros (regular) or 36 Euros (reduced, for pupils and students, please bring a document to prove this). Payments will only be possible in cash.
  • If you are already a member, please bring your chaos number.

Opening hours:

  • approximately 13:00–22:00 during congress

Important hint for volunteers/angels: due to the special requirements of this job, we usually won’t be able to accept self-signups to this angel type.

Gyms are open all day/night 24h

We were able to secure some gymnasiums at a nearby school to sleep at. Tickets for the upcoming night will cost 5 € and will be sold each day (for the upcoming night only) at the registration desk during its opening hours, but no earlier than 14:00.

We have reserved a special allocation of tickets for angels that have worked. Gym tickets for angels will be available at Heaven at all times and for all days in advance.

When using the gyms, please bring your own camping mat and sleeping bag. Showers and toilets will be available at the gyms. Please note: these school gymnasiums are simply large empty halls with a flat floor and no padding. No dividing walls, no enclosed spaces, nothing else at all.

The gyms will be located around 2 km (ca. 20 minutes walking distance) from the venue.

Merchandise

The Fashion Operation Center is tasked with distributing preordered merchandise as well as selling our dear congress clothing and accessories. As with many things, production and handling of the merchandise is some effort, so please be lenient with our opening hours. Also, feel free to signup for merch shifts in the engelsystem.

Decoration and Posters

The venue is a delicate building, so only one specialized tape can be used on the walls. Other tapes may cause and have caused issues (including stripping paint or even plaster). Please only use "Westex Verputzerband PVC quergerillt". It can be bought on engelbert-strauss.de.