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Referenten: Speakers: Sarah Spiekermann
Home Page: http://www.wiwi.hu-berlin.de/~sspiek/
Lectures/Workshops:
| Privacy in the age of customer relationship management (CRM) |
Biography
Sarah Spiekermann has been a management consultant with A.T.Kearney and doctoral student at the Institute of Information Systems at Humboldt University Berlin. From January 2002 she can be reached at the Max Planck Institute in Jena where she investigates consumer interaction with electronic agents. One of her major research interests over the past year has been peoples dealings in protecting their privacy.
